Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at {email} for questions related to refunds and returns.

UK Map

WE DELIVER LABELS & NAMEPLATES TO BUSINESSES THROUGHOUT THE UK

Our reputation for producing high quality label and nameplates is nationwide. Below are a few areas we cover on a weekly basis.
North West

Bolton
Bury
Manchester
Oldham
Rochdale
Salford
Stockport
Tameside
Trafford
Wigan
North East

Northumberland
Newcastle
Gateshead
Sunderland
County Durham
Darlington
Hartlepool
York
Thirsk
Middlesbrough
Midlands

Coventry
Leicester
Nottingham
Stoke-on-Trent
Wolverhampton
Derbyshire
Birmingham
Lincolnshire
Shropshire
Worcestershire
South & South East

London
Brighton and Hove
Southampton
Portsmouth
Reading
Oxford
High Wycombe
Bristol
Ipswich
Scotland

Edinburgh
Glasgow
Aberdeen
Dundee
Inverness
Wales

Cardiff
Swansea
Newport
Wrexham
Aberystwyth
Friendly staff from sales answer a phone call

GET IN TOUCH WITH OUR SALES TEAM FOR A FREE QUOTE.

Our team is composed of experienced sales professionals who have a deep understanding of the label industry and a strong commitment to meeting our clients’ needs. We work closely with our clients to understand their unique requirements and develop customised solutions that meet their specific needs.

We take pride in providing exceptional customer service, from the initial consultation to the final delivery of your labels. Our team is available to answer your questions, provide guidance, and offer support throughout the entire process.
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